Privacy Policy
Effective Date: 27-May-2025
At Color Pencil, your privacy is our highest priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and the Color Pencil Pro mobile application (βthe Appβ). By accessing or using our services, you agree to the practices described in this policy.
- 1. What Personal Information Do We Collect?
- 2. Why Do We Collect Non-Personal Information?
- 3. How Do We Use Your Information?
- 4. How Do We Protect Your Information?
- 5. Do We Use Cookies?
- 6. Will Your Information Be Shared with Third Parties?
- 7. Specific Privacy Considerations for Color Pencil Pro
- 8. Your Rights and Choices
- 9. Changes to This Privacy Policy
- 10. Contact Us
1. What Personal Information Do We Collect?
When you engage with Color Pencilβwhether making a purchase, creating an account, subscribing to newsletters, or submitting formsβwe collect certain personal information to provide you with a seamless educational experience. This information includes:
- Contact details: Name, email address, mailing address, phone number.
- Payment information: Credit/debit card details or other payment methods required to process transactions securely.
- Account credentials: Usernames, passwords, and other identifiers for managing your account.
- App-specific information: For Color Pencil Pro users, we collect data necessary to manage license distribution, approval workflows, and user roles within your organization. This includes your employee ID, business affiliations, license request history, and communication logs related to app licenses.
We only collect the minimum personal data necessary to fulfill your requests and improve your learning journey.
2. Why Do We Collect Non-Personal Information?
In addition to personal information, Color Pencil collects non-personal data such as your browser type, device information, IP address, and browsing activities on our site. This anonymized data helps us:
- Understand how visitors interact with our website and App.
- Improve site functionality and user experience.
- Detect technical issues and enhance overall performance.
- Tailor content and services to better meet your educational needs.
Collecting this information ensures that your engagement with Color Pencil and Color Pencil Pro remains smooth, efficient, and enjoyable.
3. How Do We Use Your Information?
We use your personal and non-personal data responsibly to:
- Personalize your experience: Deliver tailored content, recommendations, and app features.
- Process transactions: Securely handle payments and license purchases.
- Manage accounts: Facilitate account creation, access, and communication preferences.
- Communicate effectively: Send order confirmations, updates about license approvals, and promotional information about new educational tools and offers.
- Support operational functions: Enable internal workflows for Color Pencil Pro, including license distribution, managerial approvals, and reporting within your organization.
We never use your information for purposes unrelated to your interaction with Color Pencil or Color Pencil Pro without obtaining your explicit consent.
4. How Do We Protect Your Information?
Your trust is paramount. Color Pencil employs advanced security measures to safeguard your data:
- Encryption: Sensitive information, especially payment details and license data, are encrypted using SSL technology during transmission.
- Access controls: Only authorized personnel with a legitimate need have access to your personal information, and they are bound by confidentiality agreements.
- Regular audits: Our systems are routinely audited and updated to counter emerging security threats.
- Secure infrastructure: Hosting and storage services comply with industry best practices to maintain data integrity and confidentiality.
Despite these measures, no method of transmission over the Internet is 100% secure. However, we continually strive to protect your data and respond swiftly to any security concerns.
5. Do We Use Cookies?
Yes, cookies play an essential role in enhancing your experience on Color Pencilβs website and app. Cookies help us:
- Keep track of items in your shopping cart.
- Remember your preferences and login details for faster access.
- Analyze site traffic patterns to improve content and functionality.
- Facilitate personalized content delivery and marketing efforts.
You can control cookies through your browser settings, but please note that disabling cookies may impact certain features and your overall experience.
6. Will Your Information Be Shared with Third Parties?
Your privacy is respected and protected. We do not sell, trade, or rent your personally identifiable information to outside parties. We may share your data with:
- Trusted service providers: Entities that help us operate our website and App, process payments, or deliver services. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
- Legal authorities: If required by law, to comply with legal processes or protect the rights, property, or safety of Color Pencil and its users.
We ensure that any third-party partners maintain strong privacy and security standards in alignment with this policy.
7. Specific Privacy Considerations for Color Pencil Pro
Color Pencil Pro is designed for internal use by authorized sales executives, store managers, and team members to manage educational app licenses within your organization. In addition to the general data collected, the app handles:
- License distribution requests and approvals: Tracking who requests licenses, who approves them, and the status of each transaction.
- User roles and access controls: Ensuring that sensitive functions are accessible only to authorized personnel.
- Communication logs: Records related to license management for accountability and transparency.
All data within Color Pencil Pro is treated with the highest confidentiality standards and is only accessible by designated internal users and administrators.
8. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Opt out of receiving promotional communications.
- Request deletion or restriction of your personal data, subject to legal and contractual obligations.
- Manage your cookie preferences via your browser settings.
To exercise these rights, please contact us using the information below.
9. Changes to This Privacy Policy
We regularly review and update our privacy practices to keep pace with evolving technology and regulations. Any changes will be promptly posted on this page with the updated effective date. Your continued use of Color Pencil and Color Pencil Pro after changes constitutes acceptance of the revised policy.
10. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: customercare@colorpencil.com
Address: Color Pencil Communications Private Limited, 5/63, Venkateshwara Nagar, Ishta Siddhi Vinayagar Koil Street, Polichalur, Chennai – 600074. Landmark – Opposite JK Anbu Store
Phone: +91 7358-990982